The Business and Research OperationsDirector plays a critical role at bswing, reporting to our CEO Jen and working shoulder-to-shoulder with her, our Chief Product Officer, Eric, and Program Operations Director, Meg, to support our fast-moving, client-focused team so they can focus on excellent product delivery.
This position requires deep hands-on experience in business operations, including HR and finance, as well as flexibility, relational intuition and diplomacy, strategic discernment, and entrepreneurial ambition. We are a small, hands-on organization, and a successful director will be able to zoom in and out from big-picture strategy down to the details of financial transactions.
Our culture is friendly, responsive, curious, and focused on results, and we are looking for someone who will build, maintain, and refine smart and flexible business structures and processes to help us streamline and bring our innovative approach to more clients.
bswing is nearing its 25th anniversary, and we are in a period of growth, where we have significant opportunities to optimize our business systems to serve our growing team and diverse clients.Our co-founders, Jen and Eric, continue to lead across the business, and we are currently working to move Jen out of day-to-day operations towards a focus on vision, strategy, partnerships, and sales. We are especially interested in candidates who are interested in growing with the organization.
bswing is a small and mighty strategy, research, innovation and design firm that creates products, experiences, and services to promote human thriving. We listen deeply, frame problems, do research, prototype, and build user-focused solutions, often using technology, that solve real life challenges. Our work spans sectors, but some recent areas of deep focus have been healthcare, education, and finance. We are currently at seven full-time staff; our team of contractors regularly expands and contracts according to our client’s needs.
bswing is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
Compensation will depend on experience; for someone with 5-7 years of relevant experience, we expect a range of $70-$90K. We offer a suite of benefits dependent on employment status.
We are looking for candidates who are local to the Twin Cities. All our staff have flexible working arrangements, and we expect that this staff person will generally come to our downtown office 2-3x / week (more if desired) likely aligning with staff meetings and office management.
To apply, please send a cover letter and resume to jobs@bswing.com. In your application, please feel free to note your pronouns.
We will begin reviewing candidates on a rolling basis with an intent to make an offer in March, with an option for a flexible start date. The interview process will include a video call screen, small work product and in-person interview for final candidates.